Warehouse partner team

People administrator

As People Administrator you run the HR side of your organisation in YSEND: the staff directory, recruiting and hiring, onboarding and offboarding, leave, monthly timesheets, shift planning and training. Everything you need is gathered in the People & workforce workspace, so warehouse managers and team leaders always work with up-to-date staff records, approved absences and validated hours.

Sign inAll role guides

Start-up guide

  1. Open the sign-in link in your invitation, then enter your work email and the password provided.
  2. If you forget your password, choose “Forgot password”, then “Send recovery instructions”.
  3. The Sign in button opens the app in this page’s language.
  4. After your first sign-in, YSEND opens the People & workforce workspace on the People tab, in the Directory view.
  5. Search the Directory for your team members and open a few records to check that the warehouse, team and start date are correct; use "Add operator" for anyone who is missing.
  6. Switch to the Time Off view and select "Pending" to see the leave requests already waiting for a decision.
  7. Look through the other tabs of the workspace, such as Leave, Timesheets, Scheduling, Training, Labour costing, Daily presence, Overtime and Statistics, to see where each HR process is handled.
  8. In the People tab, open Onboarding & offboarding and Recruiting once, so you know where checklists, requisitions and candidates are kept.

End-to-end workflows

Recruit and hire a new employee

Starts when: A warehouse needs an additional person or a departure has to be replaced.

  1. Open People & workforce > People and select the Recruiting view, then the Requisitions list.
  2. Click "New requisition", enter the job title, site, headcount and salary range, and save; tick "Open now" to open it immediately, otherwise it stays a draft.
  3. For a draft requisition, use the status button on its row to open it, so it can receive applicants.
  4. Click "Pipeline" on the requisition and use "Add applicant" to attach a candidate from your pool or to create a new candidate.
  5. Open an application and use "Move to another stage" as the person progresses through screening and interviews; use "Turn down" or "Withdraw" when an application ends.
  6. When you have chosen the candidate, click "Make an offer", enter the offer terms and click "Extend offer".
  7. Record the candidate's answer with "Accepted" or "Declined" and confirm.
  8. On an accepted offer, click "Hire", enter the employee code if there is one, keep "Start onboarding" ticked and confirm; the new person now appears in the Directory.

Result: The candidate is hired, an employee record exists in the Directory and the requisition shows how many of its positions are filled.

Next: The onboarding checklist takes over (see the next workflow); the warehouse Manager or Team Leader then plans the new employee's first shifts.

Onboard or offboard an employee with a checklist

Starts when: A new employee is starting, or an employee is leaving the organisation.

  1. Open People & workforce > People and select the Onboarding & offboarding view.
  2. Under Templates, check that a suitable template exists; if not, click "New template" and use "Add task" to list each task with its owner and due offset in days.
  3. Click "Start a checklist", choose the employee, keep the best-match template or choose one, set the anchor date (first or last working day) and click "Start"; the checklist appears as open.
  4. Open the checklist from the Checklists list to see each task with its owner and due date.
  5. As each task is done, click "Resolve"; if a task does not apply, use "Skip (with a note)" and explain why.
  6. Tick "Overdue only" regularly to follow up on tasks that have passed their due date.

Result: Once every task is resolved or skipped, the checklist is completed and its history stays available for audits.

Next: Task owners (for example the Manager or Team Leader for equipment handover) complete their tasks; you close the case when the checklist is complete.

Decide on leave requests and record absences

Starts when: An employee submits a leave request, or an absence has to be recorded on someone's behalf.

  1. Open People & workforce > Leave and click the Pending card to show only requests awaiting a decision.
  2. Click the employee's name on a request to open its details and check the Leave Balances shown for that year.
  3. Click "Approve" to accept the request; its status changes from Pending to Approved.
  4. To refuse, click "Reject", enter a reason and confirm; the status changes to Rejected.
  5. If an approved absence no longer applies, open it and use "Cancel leave" with a reason; the status changes to Cancelled.
  6. To enter leave for an employee yourself, click "+ Request Leave" in the Leave tab, choose the operator, leave policy and dates, and click "Submit".

Result: Every request has a final status, leave balances are up to date and approved absences are visible to planners.

Next: Managers and Team Leaders see approved absences in Daily presence and Scheduling and plan cover accordingly.

Review and approve monthly timesheets

Starts when: A month ends and employees' worked hours have to be validated.

  1. Open People & workforce > Timesheets and choose the employing entity.
  2. Under Work schedules, check the contractual working patterns; create one with "New pattern" or give an employee a pattern with "Assign a pattern".
  3. Choose a person to open their Monthly timesheet and select the month.
  4. Compare the Worked, Planned and Difference columns and look at days marked as Flagged.
  5. If the month is correct, click "Approve month"; if something is wrong, click "Return for correction" so the month can be corrected and submitted again.
  6. Repeat for each person, then check the Overtime tab for overtime recorded in the same period.

Result: Each employee's month is approved, or returned with a clear correction request, so worked hours are reliable for labour costing.

Next: Approved hours feed Labour costing; the Partner Admin processes and closes the costing period.

All features

Intelligence

  • AssistantView the current page context, available views and actions, and the assistant connection and memory status.

Work

  • Task ActionsShows work queues and the actions allowed for each task by your role.

Operations

  • Attendance analyticsAttendance & labor analytics
  • Equipment & FleetEquipment and fleet tracking
  • MaintenanceMaintenance scheduling & work orders
  • Ops AnalyticsOperational analytics
  • OvertimeRecord overtime, the annual counter and the period charts
  • PerformancePerformance goals & feedback
  • Daily presenceDaily presence board — who's present, absent, or on leave
  • RostersRoster & performance reviews
  • SafetyWorkplace safety
  • StatisticsPeriod presence & absence statistics
  • Zone StaffingZone staffing board — operators by warehouse zone

Core HR

  • ComplianceLabor compliance
  • DocumentsControlled documents: procedures and policies, their approval state and version history
  • Job catalogueJob catalogue: the jobs this organisation employs people to do, and how many hold each
  • LeaveLeave management
  • OrganisationOrganisation chart: who works here and who they report to
  • Labour costingPayroll processing
  • PeopleOperator & staff management
  • SchedulingShift scheduling
  • SkillsSkills & certifications
  • Time TrackingClock in/out & attendance
  • TimesheetsContractual working patterns and monthly worked-versus-planned time
  • TrainingTraining programs

What you can open

The areas below describe the access assigned to this role.

  • Workforce
  • Assistant

Everyday tasks

Add a new employee record

  1. Open People & workforce > People and click "Add operator".
  2. Enter the first and last name, the employee code if you have one, the warehouse, team and start date.
  3. Optionally link the record to the person's sign-in account, then click "Create operator".

Record an absence

  1. In People & workforce > People, click "Record absence".
  2. Choose the operator, leave type, leave policy, number of days and dates, and add a reason if useful.
  3. Click "Save absence"; the absence appears in the Time Off view.

Plan shifts for the week

  1. Open People & workforce > Scheduling and select the warehouse.
  2. Click "Plan week" to generate the week's shifts, or "+ Add Shift Assignment" to add a single shift for an operator.
  3. In the timeline, drag a shift onto another operator's row to reassign it.

Enrol an employee in training

  1. Open People & workforce > Training; create a programme with "Create Program" if it does not exist yet.
  2. Click "+ Enroll Operator", choose the operator and the programme, and confirm with "Enroll".
  3. When the training begins, click "Start" on the enrolment; when it is finished, use "Record result".

Check labour costs

  1. Open People & workforce > Labour costing.
  2. Select a period under Costing Periods to see its total hours, gross and net amounts.
  3. Open the Pay Stubs to review an individual operator's hours and pay breakdown.

Limits and help

Your access covers the People & workforce workspace only. You cannot run warehouse, transport, order or billing operations, open company reports, or manage sign-in accounts and security settings: ask your Partner Admin for these. In Labour costing you can review periods and pay stubs, but processing and closing a costing period is done by the Partner Admin.

contact@ysendgroup.com

Help centre

Common questions

Where do I find leave requests that are waiting for me?

Open People & workforce > Leave and click the Pending card, or open the People tab and select "Pending" in the Time Off view.

Why can I not see the offer section of an application?

Offers contain pay information and are shown only to HR roles. If you still cannot see it, make sure the application is active and its requisition is open.

What happens when I click "Return for correction" on a timesheet?

The month goes back for correction. Once it has been corrected and submitted again, it reappears for your review and you can approve it.

Why can I not process or close a costing period?

Processing and closing costing periods is reserved for the Partner Admin. You can review the periods and pay stubs and tell them when the hours are ready.